I have helped practices develop ethical strategies for business growth and patient loyalty.
And I have helped teams change their thinking and behaviour for success.
My approach has been based on more than 20 years of coaching teams to do things better, and is backed up by two decades of patient research results indicating what patients value most.
I have now provided my last independent consultancy help to practices and am now only working for Practice Plan and their practices on a part time basis whilst I work on a much better work life balance.
- If you wish to do more to implement the health focus in your practice, you can purchase the book – Putting Health at the Heart of your Practice for £13 here
- A number of articles and tools for success will still be available through this website for some time to come
- If you’re a Practice Plan practice – see you sometime soon as normal
- Our ‘Managing Difficult People (and Good Ones Too!)’ courses have been incredibly useful and popular. We have no plans at the moment for future courses, but if you would like to explore the possibility of these, do call/email me. Hayley and I will run these in Aberdeen for time to time, and if we get enough interest…
video courtesy of FMC